Microsoft 365

Unlock the full potential of Microsoft 365, the ultimate suite of productivity and collaboration tools used by millions of professionals worldwide. This comprehensive course is designed to help you master every essential app, including Word, Excel, PowerPoint, Outlook, Teams, OneNote, SharePoint, OneDrive, and Power BI.

Learn how to create professional documents, analyze complex data, design engaging presentations, and manage communications efficiently. You’ll gain hands-on experience with real-world business scenarios, collaborative tools, and cloud-based workflows that enhance teamwork and efficiency.

In addition, this course introduces Power Automate for workflow automation, Teams integration for project collaboration, and advanced Excel functions for business intelligence. You’ll also explore data security, user management, and administrative tools within Microsoft 365, preparing you to handle both technical and managerial tasks.

By the end of the program, you’ll have the skills to confidently use Microsoft 365 in any organization, streamline daily operations, and boost productivity. This training is ideal for students, working professionals, and business leaders looking to upgrade their digital skills for the modern workplace.

  • Overview of Cloud Computing (SaaS, PaaS, IaaS)
  • What is Microsoft 365?
  • Difference Between Microsoft 365, Office 365, and Azure
  • Microsoft 365 Plans and Licensing
  • Microsoft 365 Architecture Overview
  • Microsoft 365 Admin Portals Overview
  • Tenant Setup and Subscription Management

A. Exchange Online

  • Introduction to Exchange Online
  • Mailbox Types (User, Shared, Resource)
  • Mail Flow and Connectors
  • Transport Rules and Anti-Spam Policies
  • Mailbox Permissions and Delegation
  • Retention and Archiving Policies
  • Hybrid Mail Deployment

B. SharePoint Online

  • Overview of SharePoint Online
  • Creating and Managing Sites
  • Document Libraries and Lists
  • Permissions and Sharing Settings
  • Version Control and Co-Authoring
  • Integrating SharePoint with Teams and OneDrive

C. OneDrive for Business

  • Setup and Configuration
  • Sync Client and Storage Management
  • Sharing and Security
  • Data Recovery and Versioning

D. Microsoft Teams

  • Overview of Teams and Channels
  • Chat, Meetings, and Calls
  • Teams Governance and Policies
  • Integrating Teams with SharePoint, Outlook, and OneDrive
  • Managing External Access and Guest Users

A. Exchange Online

  • Introduction to Exchange Online
  • Mailbox Types (User, Shared, Resource)
  • Mail Flow and Connectors
  • Transport Rules and Anti-Spam Policies
  • Mailbox Permissions and Delegation
  • Retention and Archiving Policies
  • Hybrid Mail Deployment

B. SharePoint Online

  • Overview of SharePoint Online
  • Creating and Managing Sites
  • Document Libraries and Lists
  • Permissions and Sharing Settings
  • Version Control and Co-Authoring
  • Integrating SharePoint with Teams and OneDrive

C. OneDrive for Business

  • Setup and Configuration
  • Sync Client and Storage Management
  • Sharing and Security
  • Data Recovery and Versioning

D. Microsoft Teams

  • Overview of Teams and Channels
  • Chat, Meetings, and Calls
  • Teams Governance and Policies
  • Integrating Teams with SharePoint, Outlook, and OneDrive
  • Managing External Access and Guest Users

  • Introduction to Microsoft Intune
  • Enrolling Devices (Windows, iOS, Android)
  • Mobile Application Management (MAM)
  • Device Configuration Profiles
  • Conditional Access with Intune
  • Windows Autopilot Deployment
  • Monitoring and Reporting

  • Introduction to Microsoft Intune
  • Enrolling Devices (Windows, iOS, Android)
  • Mobile Application Management (MAM)
  • Device Configuration Profiles
  • Conditional Access with Intune
  • Windows Autopilot Deployment
  • Monitoring and Reporting

  • Introduction to Microsoft Intune
  • Enrolling Devices (Windows, iOS, Android)
  • Mobile Application Management (MAM)
  • Device Configuration Profiles
  • Conditional Access with Intune
  • Windows Autopilot Deployment
  • Monitoring and Reporting

  • Microsoft 365 Admin Center Overview
  • Role-Based Access Control (RBAC)
  • Service Health Monitoring and Reports
  • Managing Licenses and Billing
  • Creating and Managing Support Requests

PowerShell for Microsoft 365 Administration

  • Microsoft Forms, Planner, and Lists
  • Microsoft Loop and Viva Overview
  • Using Power Automate and PowerApps with M365
  • Microsoft Stream and Yammer
  • Microsoft Bookings Overview
  • Copilot Integration with Microsoft 365 Apps

  • On-Premises to Microsoft 365 Migration Planning
  • Exchange Hybrid Configuration 
  • PST Import Service
  • Coexistence and Directory Synchronization (AAD Connect)
  • Post-Migration Validation

  • Common Issues and Resolutions
  • Connectivity and Sync Troubleshooting
  • Teams and Exchange Online Diagnostics
  • Service Health Dashboard
  • Backup and Disaster Recovery Options
  • Governance and Best Practices

Covers key exam objectives for:

  • MS-900: Microsoft 365 Fundamentals
  • MS-102: Microsoft 365 Administrator
  • MD-102: Endpoint Administrator
  • MS-700: Teams Administrator
  • SC-300: Identity and Access Administrator
  • SC-900: Security, Compliance, and Identity Fundamentals
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